TechnologyOne has secured a contract to supply its fully integrated financials and procurement solutions to Hereford and Worcester Fire and Rescue Service to deliver out of the box, fully integrated, financial and procurement business processes to increase productivity and provide greater integration in support of the service’s financial activities.
The project, which consists of delivering a number of integrated best-in-class application modules to seamlessly integrate with the service’s financial infrastructure, was required to replace the existing financials system which could not longer support the current and anticipated business growth envisaged by the service.
Hereford and Worcester Fire and Rescue Service conducted a full evaluation of solutions available on the market. The tender process, which involved user workshops to help determine which solution would best meet the organisation’s demanding financial processes, also short-listed the Access and Agresso products.
According to Robert Owens, Project Manager, Hereford and Worcester Fire and Rescue Service, TechnologyOne was successful because, in addition to the top class technology of its products, the company demonstrated a real understanding of the organisation’s business challenges
“TechnologyOne proved to be very responsive and flexible throughout the process and demonstrated a detailed understanding of our business processes and the project objectives. We felt a strong partnership spirit that would cement the long-term relationship we were looking for in our supplier,” said Owens.
The TechnologyOne Financials solution will be implemented over the next four months and deployed to 20 core users and a larger group of causal users geographically spread within its service area. The solution will be deployed within a windows and SQL server database environment.
About the Hereford and Worcester Fire and Rescue Service
'Protect the People'
The Service covers an area of 390,859 hectares in the counties of Herefordshire and Worcestershire, with a population of 714,100.
It comprises 332 full time operational staff, 369 retained (part time) staff, 21 Fire Control staff, as well as about 98 non-uniformed support staff. Each year, it attends about 9,000 incidents and provide other services such as Fire Safety advice.