Falling behind the times
Today’s students have firm opinions on what makes a good university experience, as evidenced in a recent survey of 1000 currently enrolled Australian individuals. The findings are reported in ‘What do students want from their university experience’.
When it comes to the use of technology – both on campus and within a course of study – students expect a usage level that at least matches their own in other areas of their life. One in three survey respondents found the level of technology innovation at their university (or within their specific course of study) to be functional yet uninspired. One in ten declared it to be either non-existent or outdated and ineffective. These findings are a worrying reflection on the very institutions that claim to be preparing today’s students for tomorrow’s world.
While the power behind the platform is important, so too is what’s up front – usability and effective engagement. According to the study, 87 per cent of students expect to access all course resources and materials from anywhere, at any time, on any device. 95 per cent believe that consistency across all course touchpoints and interactions is important. For education providers, this means delivering an engaging platform that is reliable, fast and easy to use and offers a consistent user experience.
Developing and realising a truly smart campus is an evolutionary process, taking years – not months – to achieve. For universities, vocational training providers and colleges hoping to attract and retain the best and brightest, the ideal starting point is an enterprise solution that offers ease in all aspects – procurement, configuration, deployment, access, integration and use – providing a suitable foundation for smart ambitions.
The survey says...In 2019, TechnologyOne conducted a study with 1,000 current Australian undergraduate and postgraduate students about what they want out of their university experience.
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By Peter Nikoletatos
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