SaaS-capable organisations require a core set of technical knowledge and skills to create and maintain scalable, secure and transparent infrastructure. Achieving this requires individuals who are familiar with technologies like Platform as a Service, Infrastructure as Code and API integrations, among others. Naturally, very few organisations will have all the required capabilities ready to go on day one. The most effective SaaS-driven organisations realise the need for a robust process that allows them to continuously update the technical capabilities of their IT resources.
Most likely, your IT team will be comfortable with your existing IT set up and may find it daunting to transition to SaaS. Moving to SaaS is a major change, and as with any transition, there is going to be some degree of anxiety and uncertainty among your team. The key to addressing their concerns is being open and transparent about what the change entails, and by clarifying expectations. Leveraging their existing knowledge and helping them upskill is the best way to smoothen the transition and equip them to handle the challenges of working in a SaaS environment.
Let’s explore the five steps you can take to ensure your IT team is SaaS-ready.