Online and remote learning was an option most institutions offered, but in 2020 it became the sole way of delivering higher education. This will remain more or less true in 2021 and potentially well into the next few years; perhaps the classroom has now flipped.
Student experience has always been an important differentiator between institutions; in recent years that has included a consumer-quality interactive experience. However, despite the huge amount of technology investment that has taken place in recent years, our Global Mobility Program study, found that 64% of UK students described their digital interaction with their place of study as ‘functional but uninspiring’.
Endless delivery of learning via web conferencing tools is not sustainable. It’s too easy for students to get bored, feel peripheral and simply disengage. This means institutions must prioritise investment in smarter ways to deliver a truly interactive and effective learning experience that keeps students engaged. That will call for increasing investment in remote technology that enables a distributed teaching and team participation model.